Library Behavior
R.A. Williams Library resources, services, and facilities are provided to support the academic mission of AdventHealth University.
All users have the right to use the library for academic purposes in an environment that is safe, comfortable, and respectful.
Library staff will act to maintain or restore the quiet academic environment and will address any activity that disturbs others, interferes with library operations, damages the building or its contents, or is inappropriate in a public place.
Users are encouraged to bring any concerns to the attention of library staff. Examples of unacceptable behavior include but are not limited to:
- Excessive noise levels that create disturbances or interfere with others’ use of the library;
- Loud, disruptive conversations, including shouting;
- Use of profane and/or abusive language;
- Harassment of others, either verbally or physically. This includes any actions that other users or library staff members perceive to be harassment;
- Threatening others, either verbally of physically. This includes any actions that other users or library staff members perceived to be threatening;
- Use of alcohol and narcotics. Patrons under the influence of either alcohol or narcotics will not be allowed on the library premises;
- Carrying weapons of any kind. This does not apply to law enforcement officers;
- Running, climbing, or throwing items;
- Indiscriminate pulling of materials from shelves in a manner that disrupts the orderly and proper arrangement of library materials;
- Use of MP3 players or other sound producing devices, unless they are used with headphones and the sounds are not audible to others;
- Intentionally damaging, destroying, or stealing any library property or property belonging to users or employees;
- Excessive displays of affection.
Consequences of Violation of Policy
If a library user is behaving unacceptably, a library staff member will tell the user that he or she violated the policy and ask the user to correct the behavior. Student workers are not to approach users on their own. They should alert a library staff member.
If the behavior continues after a staff member has given the user a warning, the user will be asked to leave the library.
If a library user refuses to leave when asked, or becomes argumentative, the library staff member should contact AHU Security at Call407-353-4002, and then alert the Student Dean (ext 110-5958).
- Cell Phones
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The R.A. Williams Library policy regarding cellular telephones attempts to balance two competing factors:
- The user's expectation that the library is an environment for reading, study, and quiet collaboration.
- The library's desire to accommodate the increasing usage of cell phones among our users.
When entering the library, users are expected to set cell phones and other electronic devices to silent or vibrate mode.
In designated quiet areas, users are welcome to use the texting function of their cell phones, provided that sound is turned off. In other areas or the library, cell phone use is permitted, but conversations should be conducted in a low voice. Users engaging in cell phone conversations that disrupt the work of others will be asked by library staff to step outside. Users are encouraged to report inappropriate cell phone use to a library staff member.
- Quiet Zone
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The quiet zone is an area designated specifically for quiet study and reading. Proper signs and displays are provided to explain the location of the designated area.
The quiet zone is in the back of the library on the first floor. The following rules are observed:
- Talking is not allowed, including on cell phones.
- Cell Phones and electronic devices must be silenced.
- Personal video and music devices, including laptops, must be used with headphone. Sounds from these devices must not be audible to other people.
- White noise machines are provided for use in the quiet zone.
Users who fail to observe these rules may be asked to leave the library.
- Library Computer Use
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Computers are available in the R.A. Williams Library on a first-come, first-served basis. Library users are expected to respect others and not use a computer for recreation when other users are waiting to use a computer for their coursework. Computer use is subject to the AHU Student Computer Use Policy.
- Copying and Printing
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The library has one print kiosk and one scanner available to library users. A second print kiosk is located in the lobby of the Graduate Building. Print jobs cost ten cents per exposure for black and white prints and thirty-nine cents per exposure for color prints. Payment is made online through the Wepa website using a credit card or PayPal account. Wepa requires a minimum of $5.00 per deposit to an account. Users may copy by scanning their documents then printing them.
Users may print from any computer by downloading print drivers from Wepa.
Print jobs are held at the kiosk until released by the user. Users may release a print job from either kiosk on the AHU campus.
Refunds for machine malfunctions will be made only if the user notifies the service desk staff. Refunds are at the discretion of the circulation coordinator.
- Scanning
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Scanning is free-of-charge using the library’s copier.
Scanned documents can be sent to any email address provide by a user. The copier can only send documents via email. If a user does not have an email address, the library staff will assist that user with registering for a free account from Google Mail.
The copier supports scanning any documents up to 11'x17', including books and double-sided documents. Documents are saved in PDF format by default, but users may choose TIFF, JPEG, XPS, or XML instead. Instructions for scanning are available on the library website.
The copier may have problems sending large documents. If a document does not send successfully, the user should try rescanning the document in smaller sections.
- Phone Use
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Library users are not to use the library phones. Users needing to make a phone call should be directed to the phone in the hallway in front of the library’s first-floor entrance. The circulation coordinator or librarian on duty may allow a user to use a library phone at his or her discretion.
- Fax Use
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Faxing is available at the service desk in the library. The cost for outgoing faxes is $1.00 for the first page and $0.10 for each additional page. There is no charge for incoming faxes. International service is not available. Library users do not have direct access to the fax machine; a library staff member will send and receive faxes for users.
- Lost and Found
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The library staff is not responsible for the security of personal items brought into the library. Library users are expected to keep their belongings, especially valuables such as cell phones and laptops, within their sight at all times.
Items left behind in the library, or found by other users and turned in to library staff, will be taken to the campus lost and found at Student Services as soon as possible.
- 3D Printing
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This policy establishes the guidelines for use of 3D printing technology available at the R.A. Williams Library.
- The 3D printing service is available for use by the AHU community.
- The 3D printer may be used for academic purposes only. No one is permitted to create material that is:
- Prohibited by local, state, or federal law.
- Unsafe, harmful, dangerous, or poses an immediate threat to the well-being of others.
- Obscene or otherwise inappropriate for the library environment.
- In violation of another's intellectual property rights. For example, you cannot reproduce material subject to copyright, patent, or trademark protection without permission except as allowed by fair use or other law.
- The library reserves the right to refuse any 3D print/scan request.
- The library cannot guarantee model quality or stability, nor confidentiality of designs.
- The user is responsible for removing rafts and supports from printed models.
- Items must be picked up by the individual who submitted them or their designee, using valid ID.
- Only designated library employees will have hands-on access to the 3D printer. Library users cannot use the printer on their own.
- The 3D printing queue is prioritized based on factors such as academic priority, class due dates and other issues as they arise. The library reserves the right to alter queue order based on these factors.
- The Library charges for 3D-printing using a cost-recovery model based on the amount and type of material used. Current charges will be posted on the Library website.
- Payment must be made at the time the model is picked up. Payments can be made in cash at the library or students may choose to charge their student accounts. Payments are then made at the student financial office. Students who pay via their student accounts must show a receipt from the financial office.
- Users will be notified when items are ready for pick up. Items not picked up within 30 days of notification become the property of the R.A. Williams Library. Cost of the model will be charged to the user’s account.
- Users are responsible for supplying a digital model for printing. Users may create their own models using CAD software or use a model created by a third party. Users may submit requests for the library to purchase a digital model from a third party. These requests will be evaluated on the suitability of the model for the library’s collection, the likelihood that the model will be printed multiple times, and the cost. Any digital model the library purchases is property of the library and will remain in its digital model collection.
- Users retain control of digital models that they submit to the library. A user may donate the model to be part of the library’s digital model collection, provided that the user has the necessary rights to donate the model.
- Poster Printing
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This policy establishes the guidelines for use of the poster printer available at the Robert A. Williams Library.
- The Poster Printing service is available for use by the AHU community. Printing is provided free of charge for AHU projects. Personal projects are charged as outlined below.
- Hours for request and pick-up are limited to Monday through Thursday from 8:00-4:30 and Fridays from 8:00-3:00.
- The Poster Printer may only be used for academic and AHU purposes only. No one is permitted to print material that is:
- Prohibited by local, state, or federal law.
- Unsafe, harmful, dangerous, or poses an immediate threat to the well-being of others.
- Obscene or otherwise inappropriate for the library environment.
- In violation of another's intellectual property rights. For example, you cannot reproduce material subject to copyright, patent, or trademark protection without permission except as allowed by fair use or other law.
- Users requesting posters for "personal use" will be charged $5.00 per square foot. Examples:
- 24”x36” – $36.00
- 30”x42” – $52.50
- 36”x48” – $72.00
- The library reserves the right to refuse any poster print request.
- Do due unforeseen circumstances the library cannot guarantee that all print jobs will be fulfilled. We will contact you immediately if we are unable to meet your deadline. Please plan accordingly.
For alternative poster printing services, you may contact
American Graphic Solutions
750 Clay Street
Winter Park, FL 32789
Call407-644-5366 - All posters should be submitted at least two business days before the due date to allow adequate time for printing.
- Verify that the poster has been proofed for typographical and grammatical errors. Library staff does not create, re-size or spell-check for errors, or otherwise edit posters.
- Reprints will be limited to 3 per assignment.
- Users will be notified via email when items are ready for pick up.