The Higher Education Opportunity Act (HEOA) of 2008 requires all educational institutions participating in Title IV loan programs to develop and enforce a code of conduct that prohibits conflicts of interest for financial aid personnel. This code of conduct must be published prominently on the institution's website and all the institution's agents with responsibilities with respect to education loans must be annually informed of the provisions of such code of conduct. In compliance with this requirement, AdventHealth University has created the following code of conduct based on the HEOA of 2008.

The Office of Financial Services

  • Does not require the use of particular lenders or in any way limit the choice of lenders.
  • Does not recommend external lenders to students or their parents and does not maintain a preferred lender list.
  • Processes certifications of applications through any lender a student or parent chooses.
  • Does not assign a particular lender through award packaging or other methods.
  • Does not solicit or accept anything of value from any lender in exchange for any advantage sought by the lender to make educational loans to students enrolled at, or admitted to, the University.
  • Prohibits employees of the Office of Financial Services, or any employee who otherwise has responsibilities with respect to educational loans, from taking any gift worth more than nominal value from any lender.
  • Prohibits employees of the Office of Financial Services, or any employee who otherwise has responsibilities with respect to educational loans, from entering into any type of consulting arrangement or other contract to provide a lender services relating to educational loans. The University shall not enter into any revenue-sharing arrangement with any lender or other vendor working with any of its financial aid offices.
  • Prohibits employees of the Office of Financial Services, who serve on an advisory board (or commission or group) relating to educational loans established by a lender or group of lenders from receiving anything of value from the lender or group of lenders in connection with serving on such advisory board (or commission or group).
  • Prohibits external lenders’ employees, representatives or agents from providing staffing services to the financial aid office.
  • Prohibits external lenders’ employees, representatives or agents from identifying themselves to students of the University or their parents as employees, representatives or agents to the financial aid office.
  • No employee shall have a conflict of interest with respect to any education loan or other student financial aid for which the employee has responsibility.
  • The University prohibits any private educational lender from using the University’s name, emblem and logo as well as any words, pictures or symbols associated with the University to imply endorsement or private education loans by that lender.